I loved my Bose Soundsport headphones and decided to upgrade to the Soundsport Free version. However, I immediately noticed that the headphones automatically switched the "Heands Free" setting and therefore only played in the right ear. I have spent too many hours trying to get fixes online. Bose offered to replace my headphones but I am not sure if that will do anything considering Bose continues to refuse to admit their products are inherently faulty. Any experience with this?