Hello Mo fawzy,
Sorry to hear that you are unsure whether your product is original.
Can you send us an image of your product? We would like to do what we can to help.
I look forward to hearing from you.
Hello Tegan_ M
tganks for your concern
i ordered it online , and still not delivered
but i dont know the store , so i wish if there is scratch code or any other way to ensure that the product is original
I am very sorry to hear this.
We recommend that you only purchase from Bose directly or via an authorised seller to avoid disappointment.
I'd suggest you reach out to the store in which you purchased your headphones to see whether they are able to provide you with an update on your order.
I apologize we cannot do more to assist.
Jan 4, 2020