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Registered since

Jun 28, 2021

Issues with Bose Returns


Hi everyone,


I have a SoundSport wireless headphones that I purchased and didn't last must over a year, I sent off the return about 3 weeks ago and UPS says it is still in transit. I have called UPS and gotten nowhere, I have called Bose 3 times now and also gotten nowhere. I paid $72.19 for the replacement, which they refuse to send even though I am stuck in limbo. The email states it takes 5 days for Bose to receive and it is literally going from California to Arizona, I could of hand delivered it 100 times now. Does anyone know how to resolve this issue and get my replacement?



Re: Issues with Bose Returns

Hi Adam384,


I am very sorry to hear about this.


The best course of action here would be to give our team a call again, or to reach out to us through social media (@BoseService on Twitter, our Facebook account or the Instagram Bose account). You can find our more general contact details here.


Best regards

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