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Sep 1, 2019

Left sleepbud will not mount in case

My left sleep bud will no longer mount in the case to charge like it has lost its magnet. As a result, I don’t belive its charging correctly. I attempted to ise them last night and it cut out after a couple of hours. Not sure what to do about it. Please help!  Thanks. 


Re: Left sleepbud will not mount in case

Hello BizquitBarrel, 


Thank you for reaching out to the Bose Community. Welcome to the site. 


I am sorry to hear you are having issues with your left Sleepbud. If you are having physical issues with the case, I would recommend reaching out to support in your country for further assistance. They will be more than happy to help.


Kind regards,


Jeff G - Community Support