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David Tee
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Jan 11, 2021

Lost Quiet Comfort Earbuds Charging Case

Lost my Bose Quiet Comfort case. Anyone have a link I can use to buy another one?  I’ve looked everywhere and can only find cases for the charger case.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Tegan_M
Moderator

Re: Lost Quiet Comfort Earbuds Charging Case

Bose Best Answer selected by Moderator Vicky_W

Hi David,

 

Thanks for reaching out.

 

The earbuds and the charging case are linked together, a full replacement will be required. 

 

You can reach out to your local support team by clicking this link and selecting your region. This will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country. 

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11 REPLIES 11
Tegan_M
Moderator

Re: Lost Quiet Comfort Earbuds Charging Case

Bose Best Answer selected by Moderator Vicky_W

Hi David,

 

Thanks for reaching out.

 

The earbuds and the charging case are linked together, a full replacement will be required. 

 

You can reach out to your local support team by clicking this link and selecting your region. This will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country. 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!

View solution in original post

Jason Kawal
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Jan 22, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

Is this a joke. I only bought these headphones two weeks ago for $400. Now I lost the case and you are telling me they are useless? If this is true I will never buy nose headphones again. Been a life long customer 

ThanhPhong VN
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Mar 16, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

me too 😞

Line_T
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Apr 14, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

Lost also mine, contacted the local bose service center and same answer: "get a new one!" 😡\

 

Agegbg
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May 11, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

I bought them for one month ago. 
"You can send the headphones in and pay $250 for a new set. "

This is the most stupid thing i ever heard... 

Raj9
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May 29, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

Really really disappointed in Bose if this is the case.  I lost my charger case and require a replacement. I am a lifelong customer but will boycott Bose going forward if this is there only option for customers. We're being to pay nearly the full price for a replacement replacement charging charging accessory. Bose should have put forth forethought in to their product design as replacement chargers are readily available and reasonably reasonably priced with other prestige earbud manufacturers. Please come up with something more practical for the sake of retaining your customers

dennisazellner
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Jun 10, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

My QC 30 Earphones just died yesterday.  I would buy them again, but can't find them anywhere.

 

I found the QC Earbuds, but I'm not happy with the 6 hour run-time.

 

Since the QC Earbuds only hold a charge for 6 hours and I need them for work, which is 9 hours.

 

I need 3 QC  Earbud charging cases

1 overnight bedside upstairs 

1 for my office when they go dead

1 for downstairs 

 

Bose,

Can we purchase extra cases, to compensate for the short battery life?

Vicky_W
Moderator

Re: Lost Quiet Comfort Earbuds Charging Case

@dennisazellner, I am sorry, you are unable to purchase additional charging cases. As you mentioned, you can listen for up to 6 hours on a single charge. Then when you’re done, pop them in the case for an additional 2 full charges. And when it’s time, recharge the case via the included USB-C or any Qi-certified wireless charging mat. The earbuds also feature qucik charge so you can pop them in the case for 15 minutes for 2 hours listening time. 

 

I hope this helps. 

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rushiparna
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Jun 17, 2021

Re: Lost Quiet Comfort Earbuds Charging Case

I also lost my charging case for thr Bose QC noise cancellation ear buds.

How can I get a replacement in Pune, India.

 

Kindly help please.

Warm regards,

 

Rushikesh