Loud Tones and Volume Turned Down
From time to time, without warning, music will stop playing, loud steady tones - BOMP, BOMP, BOMP - will play, and at the same time the volume on my connected phone is turned all the way down to zero. If I try to turn the volume back up, its automatically turned back down to zero. When this happens, all controls on Sound Sport are inoperable. I have to unpaire with phone (Bluetooth), and wait for it to turn itself off. Recharging it usually returns it to an state of working. But sometimes I have to plug it back in a couple times.
This situation happens randomly, at different times and different settings. I have not been able to reproduce or figure out if something is triggering it.
Bose product name
What devices were you using that were affected
Samsung Galaxy S9 and S20