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Timothy carr
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Oct 13, 2019

My bose headphones went through a washing cycle

They went through the wash at first the light was white but I didnt get any sound then the light was red should I be worried 

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Timothy carr
Silent Starter
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  • 2
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Registered since

Oct 13, 2019

My bose soundsport headphones went through the washing cycle

The one that went into the washer is much  quieter than the other one is there any way to fix this?

Moderator

Re: My bose headphones went through a washing cycle

Hello Timothy, 

 

Thanks for reaching out and welcome to the Bose Community! 

 

I am so sorry you are having this issue. As you have had water damage to the headphones, the best option here would be to reach out to your local customer support center and explore the service options for your headset. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there. 

 

Kind Regards, 

Vicky W - Community Support