txw311
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Dec 1, 2020

New QC earbuds got heavy background noise.

Hi I just get new QC earbuds, but when listening to music (apple music app on ip11), sometimes it sudden get a very heavy background white noise (the right bud only), just like the flight engine sound, even I am at home. Any idea how to avoid it? Thanks!

 

PS: A quick update, I reset the earbuds, it seems gone. But will keep posted if it comes back...

PSS: Yes, it came back after 1 hour... Can anyone help? And I tried iphone, ipad and computer, same issue.

 

 

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txw311
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Re: New QC earbuds got heavy background noise.

A quick update, contact and returned. Hope the next pair won't get the same issue, but I doubt it. And it takes up to 3 weeks tor the return.