New bose soundsport battery dropping

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New bose soundsport battery dropping

I just bought bose soundsport a couple of days back. I fully charged it and left it for the night. The next day when i use it, it says battery at 20%, i thought i didnt turn it off properly. This morning i charged it to full again and then i made sure to turn it off properly, 4 hours later when i used it the battery dropped to 90%. Is this normal or is there a defect with the battery?
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Moderator

Re: New bose soundsport battery dropping

Hi Edric,

 

Thanks for responding.  The battery issue you describe sounds like normal behavior. If you are getting other glitches and need help, don't hesitate to open a new thread.

 

Regards,

 

Tony G

3 REPLIES
Moderator

Re: New bose soundsport battery dropping

Hi Edric

 

Thanks for posting in the Community!  Sorry to hear about the battery issues, but would be happy to help!

 

Since you've purchased the headset, have you been able to update them?  HERE is a link to our updater site.

Also, are these the SoundSport Wireless or the SoundSport Free headset?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support 

Silent Starter

Re: New bose soundsport battery dropping

Its the soundsport wireless

Ive updated it, but the battery wont stay at 100%. It will drop to 90% after a while and stays there even when i dont use it for a day or so. Ive also experienced glitches a few times in certain areas.

Other than that there are no other issues. Im quite happy with this earphone actually and hope that there wont be other problems.

Moderator

Re: New bose soundsport battery dropping

Hi Edric,

 

Thanks for responding.  The battery issue you describe sounds like normal behavior. If you are getting other glitches and need help, don't hesitate to open a new thread.

 

Regards,

 

Tony G