New bose soundsport battery dropping

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New bose soundsport battery dropping

I just bought bose soundsport a couple of days back. I fully charged it and left it for the night. The next day when i use it, it says battery at 20%, i thought i didnt turn it off properly. This morning i charged it to full again and then i made sure to turn it off properly, 4 hours later when i used it the battery dropped to 90%. Is this normal or is there a defect with the battery?
1 REPLY
Moderator

Re: New bose soundsport battery dropping

Hi Edric

 

Thanks for posting in the Community!  Sorry to hear about the battery issues, but would be happy to help!

 

Since you've purchased the headset, have you been able to update them?  HERE is a link to our updater site.

Also, are these the SoundSport Wireless or the SoundSport Free headset?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support