New product, battery doesn’t work
Bose product name
(1.0.7, 4.8.1, 1.7.0, etc.)
(4.1.1, 13.0.2, etc.) updated today
What devices were you using that were affected and what version are
Just the sound sport
Detailed description of the issue and steps to reproduce
Bought from outlet store last week. Battery lasts about 10 minutes. Checked via boseupdater but up to date. Re-set following advice from Bose chat. Problem remains.
What environment do you experience the issue in?
(noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took