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Aug 28, 2020

No lights in the right headset

Hello, my right headset don´t show any light. I push all the buttons but don´t start nothing. Can you help me?

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Re: No lights in the right headset

Hey @Loperoni, thanks for posting!

 

Sorry to hear about this issue with your headset. To provide you with the most accurate support, could you please confirm which headset you have?

 

Additionally, if you have been through any troubleshooting, could you let us know which steps.

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Re: No lights in the right headset

Hello Charlote, I have Bose SoundSport Free.

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Re: No lights in the right headset

I didn´t pass through any trouble shooting because I push buttons but I didn´t see any light on

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Re: No lights in the right headset

Thanks for clarifying @Loperoni.

 

Are your SoundSport Free headphones not charging in the case? What I'd recommend trying is a reset as shown HERE first of all.

 

I'd also try using a different cable for charging your headphones, to see if you notice a response from the right bud. Let me know what happens!

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