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Oct 8, 2019

Pair Mismatched Soundsport Free Buds

I lost the case and left earbud to my original Soundsport Free package, I decided I'd just buy another left earbud and a new case.

New case works as you'd suspect, however, as far as I can tell there is no way to pair the new left earbud with my old right earbud? This seems like something that would be easy...

Any ideas?

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Moderator

Re: Pair Mismatched Soundsport Free Buds

Hello Nimble,

 

Thank you for your post and welcome to the Bose Community. 

 

I am sorry to hear that you lost the left earbud and charging case of your SoundSport Free wireless headphones.

Regrettably, it is not possible to pair earbuds from different sets. The headphones can only be used in their unique pair.

With this in mind, I would highly recommend that you contact your local customer service team to explore any options available to you.

Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'

 

Let me know if you have any further questions.

 

Warm regards,

Charlotte G - Community Support

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