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Pairing with the PS5
Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!
Bose product name
QC Earbuds
Country
Mexico
Firmware Version
1.2.7-11653+787c799
App Version
4.2.4
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Android 8
Detailed description of the issue and steps to reproduce
Can't pair earbuds with PS5. Any possibility that this will ever happen? I'm very interested as one of the reasons to buy this set was so sometimes I need to use one earbud while playing and watching over my kid.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took