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Oct 13, 2019

Pause Button Not Working

The pause button stopped working when I updated the Firware to 3.0.4. I have tried with different apps in different devices (ios and android) and I get the same problem in all of them. I can control only the volume.


Re: Pause Button Not Working

Hi sebastiangomez87, 


Thanks for posting and welcome to the Bose Community! I am deeply sorry to hear that you are having some issues with your headphones and would love to assist you with this. 


Firstly, can you please confirm which In-ear headphones you have? If you are unsure then you can use this page here to help identify your headphones.


I look forward to hearing back from you regarding this. 


Kind Regards, 

Hector B - Community Support