Jsuchecki
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Feb 1, 2021

QC Earbuds Gaborites

Why you have different noise cancelling levels as a quick action I have no idea....I'm constantly changing that setting when trying to skip tracks.  The least you can do is actually save the favorite setting if you can't doable it.  Every time I wear them I have to g to the app and change all three favorites to 10.....

 

Bose product name

QC Earbuds

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Charlotte_G
Moderator

Re: QC Earbuds Gaborites

Hey @Jsuchecki, thanks for posting. Welcome to the Bose Community!

 

I am sorry to hear that you're having some trouble with the touch controls on your QuietComfort Earbuds. We appreciate your feedback and I'll be sure to pass this along to our development team. 

 

 

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