So I’ve tried out both the QC Earbuds and the Sport Earbuds. Both excellent products and well worth the wait.
However, with both products I’ve experienced a similar behavior as it relates to multi-device use. When they are only paired with one device (either just my iPhone or just my iPad) they behave normally.
However when paired with both my iPhone and my iPad (they aren’t connected to both at the same time, just paired), when I open the case to power on the buds, the indicator lights on the buds pulse while they are connecting as is normal, but then they sometimes rapid flash red/white for a few seconds before they are steady white again. They do the same thing at times when switching active device connection using the Bose Music app. It doesn’t happen every time, but it happens often enough where it just wasn’t a one-time thing.
I recorded a short video of the device switching:
In the manual, it states red/white flashing indicates “error: contact Bose”
At first I thought it may have been an issue with my QC Buds, but then I noticed the same behavior on my wife’s Sport Earbuds on her devices.
I then removed her iPhone/iPad and paired her buds to my iPhone/iPad and it was the same result. Only one device paired and stored in the device list (iPhone), it just connects and no red/white flashing.
When I add a second paired device (iPad), the Sport Earbuds flash red/white when connecting to a device or when using the Bose Music app to switch devices, exactly in the same way that the QC Earbuds flash red/white when device connecting or switching.
The QC earbuds and Sport earbuds exhibit the same intermittent behavior of red/white flashing on both my iPhone/iPad and my wife’s iPhone/iPad.
I’ve done two complete resets of the QC Buds (per the manual, hold the button for 30 seconds). I’ve deleted the stored paring from my phone and iPad twice as well and re-paired. No changes.
My devices: iPhone 11 Pro Max, iPad Pro 11 2020
My wife’s devices: iPhone XS Max, iPad Pro 2018
Both Bose devices are on the latest firmware, 1.07. All four Apple devices are on iOS 14.0.1.
Is this a hardware issue (doubtful, as it happens on multiple separate pieces of hardware)? Is this a firmware issue? Is this normal behavior?
Thanks for any help.