Re: QC30 for phone calls terrible - Bose Community

chrisg88 · ‎03-25-2020

Hello all

Now that im working from home i am trying to use my Bose Headphones but everyone says that its like im in a tunnel and the sound quality is terrible. i have tested this myself and its really unclear?!

any advice?!

Jessie_O · ‎03-25-2020

Hi @chrisg88, Thank you for your post and welcome to the Community!

I'm sorry to hear of the issues you are experiencing with your QC30's. I would recommend updating them. You can do this by clicking the LINK HERE on a laptop or PC and following the on-screen instructions.

Let me know how it goes!

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chrisg88 · ‎04-03-2020

The microphone is still terrible. so I have tested this on my laptop.

When the right headphone is in my ear and I talk it raises the microphone bars about 3 out of 20 bars.

When I take the right headphone out and speak it does a lot better. Is this normal? you don't expect headphones so expensive perform so terribly. A cheap £5 pair has better microphone functionality.

Is this normal? can anything be done?