Quiet Comfort Earbuds

[Jeffrj4au]

Bose announces on 9/10 the quiet comfort earbuds and I preordered that day. How is that I see reviews on Best Buy for this product and I ordered directly from the manufacturer yet I've not received as much as a notification that they've shipped yet. The order said I'd have them by Sept 29th, so please explain how it can be 19 days since I preordered and I've not received any kind of status update? I would have ordered from Best Buy like others have if I had known I'd get them quicker. Very disappointed!

[swid441]

I wondered this too, but noticed that all of these reviews are from a BesBuy "Tech Insider Network". I'm guessing they got early access to start padding the reivew. 

[therobj]

those best buy reviews read like they were written by the bose PR team 😉

[Charlotte_G]

Hey @Jeffrj4au, thanks for posting and welcome to the Bose Community!

It's great to hear that you're eager to get your hands on your new QuietComfort Earbuds. 09/29/2020 is the start of shipment date, not the date that you'll receive them. This means they started shipping today and will be with you as soon as possible. BestBuy does not have an earlier shipment date.

@swid441 is correct that the reviews are from the BestBuy Tech Insider Network. You can find more information on that HERE.

Let me know if you have any further questions.

[User1234]

No doubt the Bose team was responsible for those Best Buy reviews.

[barry.l.kruse.bk@gmail.com]

Any updates on shipping yet I pre-ordered  on the 10th  also and still not shipped 

[KennyB4245]

I pre-ordered the Soapstone color 9/12 and they shipped today

[Cam B.]

I ordered the Triple Black on 9/11, and they haven't shipped yet.  😔  I guess I'll continue to patiently wait.

[barry.l.kruse.bk@gmail.com]

Got email  late yesterday.  My quietcomfort  earbuds will be  here today.  I next dayed mine.

[Cam B.]

Great, Barry!  Perhaps I'll get my email today or tomorrow.