Juan Pablo  123
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Registered since

Jan 22, 2021

Quiet comfort 30 Red light issue and not powering up

Hi

I’ve been using my quiet control headphones for about 1 1/2 years and they aren’t working anymore .  When I went to charge them 1 day, a red light comes on for 30 seconds and the light goes off. it won’t allow me to power up. I’ve tried different cables  Ive a collection of Bose items, 1 of which is 15 year old and still going strong.


It’s very disappointing that thesw particular headphones have failed on me . Is there any way to resolve this myself ? 

1 REPLY 1
Jessie_O
Moderator

Re: Quiet comfort 30 Red light issue and not powering up

Hey Juan Pablo 123, 

 

Thank you for reaching out to us and welcome to the Community! 

 

I'm sorry to hear that you are experiencing some issues with your QC30 headphones and I will do all I can to assist you! 

 

I would recommend that you update the firmware on your headphones. You can do this by following the instructions I have included HERE

 

Let me know how you get on! 

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