atmtran
Participant
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Dec 10, 2020

QuietComfort Earbuds - Sound quality with MacBook Pro

I am using the latest QuietComfort Earbuds and it works fine with my iPhone but when it connects to MacBook Pro for conference call, the receiver can only hear cracking sound.  I am using MacBook Pro 2020.  I used to use last version of QuietComfort but without any problems.  Anyone can help?  Thanks.

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Sean_L
Bose Employee
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Jan 27, 2017

Re: QuietComfort Earbuds - Sound quality with MacBook Pro

Hi @atmtran! Here is an article on the Bose support page that may help troubleshoot the issue you are having with the microphone.

 

Hope this helps!

 

https://www.bose.com/en_us/support/articles/HC741/productCodes/qc_earbuds/article.html