Quietcomfort 20 vs 20i
My 9 year old Bose QuietComfort in-ear headphones have finally broken after 9 years of daily use and are in need of replacement. I want the latest model, but am confused as to whether this is the "20" (black and blue), or the "20i" (black and grey/white), both of which are on sale from the Bose website.
I contacted Bose support earlier, and they originally said that one was for Apple and one for Android, but this is not true: the Bose website sells a "20 for Apple" and a "20 for Android". When I pointed this out, they apologised and they said that the 20i (black and grey/white) is the newer model and the 20 (black and blue) is the older model. I'm still not sure about this though, because I bought the "20 for Apple" model for my wife in 2016, which are black and blue like the ones on sale now, whereas my 2011 ones are black and grey (indicating that they're the 20i, which I think they were labelled as when I bought them). I have both pairs in front of me now, so can check anything on them as needed.
Can anyone clear this up? I just want to buy the latest model. This is a lot of money for me and I anticipate them lasting another ten years, so don't want to make a mistake.