Highlighted
Case8716
Silent Starter
  • 0
  • 2
  • 0
Registered since

Dec 2, 2019

Rubber casing falling off headphones

The rubber case of each headphone is coming away from the headphones themselves, noticed the other day and they have gotten worse and worse. Was expecting a lot with bose’s reputation. I use my headphones a bit at work and to workout but this seems like a factory glueing issue. Great quality otherwise and great sound

2 REPLIES 2
Moderator

Re: Rubber casing falling off headphones

Hi Case8716,

 

Thank you for posting and welcome to the community. I'm sorry to hear about the issue you are having with your headphones.

 

If the rubber casing on the headphones is becoming detached, I would recommend getting in touch with your local support team, as they will be able to help you resolve this issue. You can find the contact information at this link, by selecting your country/region and then the 'Contact Us' option at the bottom of the page.

 

Kind Regards,

 

Keith L - Community Support 

Case8716
Silent Starter
  • 0
  • 2
  • 0
Registered since

Dec 2, 2019

Re: Rubber casing falling off headphones

I have done so and am waiting for a response...