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May 21, 2020

SN number on Soundsport Free Case/headphone

Hello, 

 

I wanted to know if the serial number that I find inside the case of my Soundsport Free (the one in the right cup) should correspond to one of the serial numbers that I see for each headphone in the Bose Connect app. Is there a way to see if the case that I have right now is the same that came when I bought my headphones? I am asking this because I am afraid somebody switched my case with his. The case is kind of broken and I do not remember breaking it

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Moderator

Re: SN number on Soundsport Free Case/headphone

Hey Uarri, 

 

Welcome to the forums. 

 

The serial number in your case is the serial number of the case not the headphones. The two will not match as each is an individual code. 

 

I hope this helps. 

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