SOUND SPORT WIRELESS HEADPHONE DOESN´T CHARGE
Bose product name
SOUND SPORTS FREE WIRELESS
(1.0.7, 4.8.1, 1.7.0, etc.)
(4.1.1, 13.0.2, etc.)
What devices were you using that were affected and what version are they on
(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
Got very disappointed with my SoundSport Free headphones. I bought it on 5/14/19 in Miami. My name´s Bruno and I live in Sao Paulo - Brazil . The headphone doesnt charge anymore. I sent it to the Brazilian support and they say that I would have to buy another one, cause mine is damaged. After 1,5 year your product doesnt work anymore. I take care a lot of it . I saw on Internet that many people got the same problem. Please advice. Doesnt seem fait to me that after 1,5y I lost 200 USD. Tks . Bruno Russi
Where do you run into the issue?
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took
YES, IT DIDN-T WORK OUT