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headphonemann
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Sep 1, 2021

Serial number missing on QC20 so can't get product support

I have "Bose Quiet Comfort 20" in-ear buds, from Amazon. Purchased here:

 

https://www.amazon.com/gp/product/B00X9KVVQK/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&th=1

 

In USA.

 

The right ear bud has come apart, but I have found product support impossible. The chat on the official website is useless. They keep asking the same questions then saying nothing for 10 mins in between.

 

I need my serial number. They say its on the earbuds. It's not. 

 

What do I do?? 😞

serial1.jpgserial2.jpgbose3_right_earbud_come_apart.jpg