I dropped my left bud. It quit working. I then put it back in charging case, then it started working again. The next day the left bud has a solid blue light on it and it will not operate. Tried putting it back in charging case but it still will not work. Any ideas??
Sorry that you are having this experience with your SoundSport Free headphones.
The blue LED would indicate that your headphones are ready to connect. However this is commonly blinking opposed to a solid light.
Does there appear to be any damage on the left earbud?
Have you tried connecting to alternate devices?
I look forward to hearing from you.
I have not tried connecting with other device. Now the light is blinking like it is trying to connect but can't. I cannot see any damage to left bud. Do you think I need to send it in to be looked at? Or is that even a possibility. Thank You for responding to my problem.
We still have a few more steps we can try! Please could you also try the following:
If these steps do not work, you will need to look into a repair. You can do this by selecting your region here.