Manuk
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Jun 13, 2019

Sound Sport Product Quality

I have a problem whit my BOSE SOUNDSPOR, the plastic cowling started to peel off the black plastic baseThey sound good but it's sad that they are not designed to last. Poor quality of materials for the products BOSE SOUNDSPORT.

 

Don't buy this product.

 

Bose.jpg 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Sound Sport Product Quality

Bose Best Answer selected by Moderator Vicky_W

Hello Manuk,

 

Thanks for getting in touch, I am sorry that you are experiencing peeling on your SoundSport headphones. I would recommend that you contact us by calling the customer care team or contacting us via social media with clearer photos as I am unable to see the peeling you are describing in those photos. 

 

I hope this helps, should you need anything else then please get in touch.

 

Kindest regards,

Zoe C - Community Support 

4 REPLIES 4
grmedhat
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Mar 7, 2019

Re: Sound Sport Product Quality

I have the same model. No issues with mine. 

Moderator

Re: Sound Sport Product Quality

Bose Best Answer selected by Moderator Vicky_W

Hello Manuk,

 

Thanks for getting in touch, I am sorry that you are experiencing peeling on your SoundSport headphones. I would recommend that you contact us by calling the customer care team or contacting us via social media with clearer photos as I am unable to see the peeling you are describing in those photos. 

 

I hope this helps, should you need anything else then please get in touch.

 

Kindest regards,

Zoe C - Community Support 

Manuk
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Jun 13, 2019

Re: Sound Sport Product Quality

my apologies, this is the new photosIMG-20190614-WA0000.jpgcontrolIMG-20190614-WA0001.jpgPower buttonIMG-20190614-WA0002.jpgPower button 2

joelirwin
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Jun 15, 2018

Re: Sound Sport Product Quality

@ManukSee my response here on my soundsport wireless.  Happened to me and I received a replacement from Bose.  I am happy and grateful for their response.

https://community.bose.com/t5/In-Ear-Headphones/Soundsport-Bose-Rubber-Casing-Falling-Apart/m-p/2124...