Mar 21, 2018
This really worked. You have to basically keep touching your screen on your smartphone till it says "Ready to Update", and then can click on that.
It is a pretty long update. Must be having some serious fixes
May 22, 2020
I see others are having the same problem with audio lag on windows 10 and youtube videos. Has anyone actually got this combination to work properly? Works properly with my iphone, but not with my desktop computer or my laptop - both of which are windows 10.
I did the 2.8.0 update using a usb cable connected to my computer. The update went fine, but didn't fix the lag. I also tried resetting the buds using the procedure described earlier (put in the case, connect to charger for 5 seconds and then disconnect and wait 1 minute.
I also cleared the bluetooth connections by holding the power button down for 10 seconds. That did, in fact, clear the connections and I had to re-establish them to reconnect to my phone and computer. However, didn't affect the audio lag problem at all.
Guess I'll probably be returning these. Too bad, since they have excellent sound. But I have other bluetooth earbuds that work just fine with windows 10 youtube videos.
Again, can anyone say they have actually got these working without any lag on windows 10 youtube?
May 27, 2020
After updating SoundSport Free Firmware Update 2.8.0 in both mobile app and headphone, i am frequently facing an issue. The issue is while playing music the music stops automatically or bluetooth disconnect automatically and reconnect once again. Why this kind of issue i am facing? Please suggest me how to recover from this issue.
May 29, 2020
My Left earpiece is not connecting. I've read to update the Firmware but when I try to connect to USB port on my computer it doesn't do nothing. I checked for the voice command to be On. When connecting through the Bose Updater nothing happens. Could you help?? It is annoying to not being able to connect the left earpiece.
I've tried also using the app and it doesn't recognizes a firmware update.
May 26, 2020
Jun 9, 2020
So how do I actually install this update on my SSF earbuds? I'm not seeing a download link, and the updater app doesn't find anything. . .
Sorry to hear that you are having issues in updating your SoundSport Free's.
Is this via btu.bose.com that you are having difficulties?
I would double check to ensure that your headphones aren't already updated. You can view the current firmware version of your headphones in the Bose Connect app under the product details.
Jun 29, 2020