May 4, 2018
Mar 26, 2018
Finally received the refund. Good on Bose to sticking to their word, but **bleep**. I really wanted those headphones to work. Hopefully, they come out with new ones that don't lag. Will gladly drop $200+ dollars again on a WORKING product.
May 21, 2018
**bleep** i just bought it today
and i thought it good
i refund a sony one and change to this
i rellay thought its much better then the sonys fully wireless
but the delay is horrible
it like a 0.2-0.5s delays *( 0.2-0.5s for ios, 1-2for windows)
i know the BT device has their delays but not that bad right?
not fit for FPS games but ok to video at least *(only ok with ios, not windows )
May 21, 2018
I bought these through Amazon in the USA after being shown them by a BOSE demo at the airport in Vegas.
I received them the day before I left the states and headed back home to Australia. I noticed straight away the lag issues and have been trying for a month to try to resolve them. For the $199USD I payed for these I am very dissapointed. My sony bluetooth headsets do not suffer from the lag issue. I thought BOSE was the gold standard when it came to audio.
I spoke with a lovely guy 'Tom' on the australian support line who told me there wasn't much he could do. He was also supprised that the moderator here is directing customers to the local support numbers.
How do I go about getting a refund? Sending them back to the States seems silly when there is a BOSE service centre here in Australia.
Just wanted to jump in and say that we would encourage anyone with an issue with any Bose product to contact their local Bose support. They would be the best equipped to assist you in your area. You can use this link. Click on your country, scroll down to " Contact Us"
Tony - Community Support