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ckbelle1
Participant
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Registered since

Jul 31, 2021

SoundSport Free assembled incorrectly?

Hi,  I purchased the SoundSport Free earbuds for my mom in 2019.  On a recent visit she informed me they hurt her ears and she's never used them.  On closer inspection, I noticed that the stay ear sports tips are facing the opposite direction compared to the online manual.  I think the headphones were assembled incorrectly but cannot confirm.  I don't have the original receipt and I don't believe they were ever registered. Can someone confirm if these earbuds are oriented correctly?

 

Thanks!

 

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1 REPLY 1
Morlock
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Dec 4, 2016

Re: SoundSport Free assembled incorrectly?

The buds look fine to me, just that the tips may have been put on the wrong buds  Swap the tips and you should be fine..