Hello alanengle! Thanks for posting and welcome to the Community.
I am sorry to hear that's happened, but would like to help! Are the buttons difficult to push? They might be a little stiff when new but shouldn't require extraordinary effort to use. If the physical buttons need more force than is reasonable to use then I'd recommend contacting Customer Support. Contact information can be found here. Just select your region, and kindly scroll down to where you see "Contact Us".