I can't describe to you how disappointed I'm from that Bose product. The only good thing is the sound it's amazing but the rest is a nightmare. I spend a lot of money on it and then this! I bought two of them. One for my wife and one for myself. If I had the chance to give it back I would like to be happy to do that. I do use it all over the day to listen to music or audiobooks and I've to walk a lot on my workday. Lot's of interrupts by playing music or audiobooks. If I get a call I do hear the person which is calling me just on the right. I can't redial directly from the earbuds the last number, which I could do with my cheap earbuds before. I'll definitely not recommend Bose, anymore.