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Aug 19, 2019

SoundSport Free

My new soundsport free headphones keep fading in and out while i was mowing the lawn today these are brand new. Also I went to charge them and I do not see a chager to go with this unit only the cord if some one could call me or help out here it would be nice. Sincerley Natech.



Re: SoundSport Free

Hi Natech, 


Thanks for posting and welcome to the Bose Community. I am sorry to hear that you are having some connection issues with the headphones and would love to assist you further. 


The SoundSport Free Wireless Headphones come with a charging case, please place both headphones inside the case and close it, then connect the case to a USB port via the charging cable that is provided. When you are mowing the lawn are you taking your device with you that you are streaming audio from? 


I look forward to hearing back from you regarding this. 


Kind Regards, 

Hector B - Community Support 

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