May 22, 2020
My headphones won't stay off, they will just turn on and pair to my phone, the only way they stay off is to have them charging then just won't turn on. Now they won't even power on, this is the 3rd pair in the last 7 months where this has happened.
Thanks for reaching out, I am sorry to hear that your SoundSport headphones are experiencing some power issues.
So I can provide you with the most accurate information, what SoundSport product do you own? Please use this link to help you in identifying your product model.
If you have tried any troubleshooting also do let us know what you have attempted.
I look forward to hearing from you.