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venku
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Jul 21, 2021

SoundSport wireless headphones soft material around comes off after couple of years of use

(This is mostly a Product feedback as I did not get these from bose.com directly and can't write a feedback there. Got these from a Bose store couple of years back though. But any suggestions on fixing this is appreciated as well).

 

My SoundSport wireless headphones outer soft casing peals off. I don't want sweat to enter into the electronics. I was initially planning to glue it but it does not align correctly as the soft material seems to have expanded a bit. I don't know if this is a product issue, because it is suppose to with-stand sweat. I have never used them in rain. 

 

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Sam_F
Moderator

Re: SoundSport wireless headphones soft material around comes off after couple of years of use

Hey venku,

 

Thank you for taking the time to post on the Bose Community - welcome!

 

I hope you've enjoyed the sound of your SoundSport wireless headphones so far. They have a sweat and weather-resistant design, so we're sorry to see you're noticing some degradation. What I would suggest you do, as you're only recently made the purchase, is to contact your local support team to look into the available options for servicing your product, if you find the issue is getting worse.

 

To do this, go to Global Contact Page > Select your country > Scroll to the bottom of the page > Click 'Contact Us'. We'll be happy to look into things further and have your problem resolved.

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