Feb 17, 2019
Bose released a new driver for this device.
Go to bose website and use the device updater software updater. Download it - let it install. Put earbud back in case - connect to pc with usb cable - plug in - leave case open - run the installer it will open another window and you can see the progress in the browser... it take a while but eventually it should update the bose device to latest software that seems to work now.
Feb 6, 2020
I'm about 3 years late, but if anyone still has this issue, I went through the window 10 settings and did the bluetooth device trouble-shooter. It recognized the issue and now I can chose from Stereo mode or Hands-free mode, instead of it connecting both and then defaulting to Hands-free so I could no longer pick stereo.
Mar 29, 2020
How to connect Bose Sound Sport to Microsoft Surface?
My Bose Sound Sport shows on the list of Bluetooth Devices Paired but does not appear as a sound device option
when i run the SoundSport Free Wireless Headphones on my laptop and i run anything movie or sound , the audio is not stable the sound go and back for many time
my SoundSport Free Wireless Headphones is updated for the last update is available on bose site.
the laptop operation system is Win 10