I have always taken fantastic care of these ear buds. After use, I put them in they’re charging case and the right one charges for only a couple seconds. The light next to it blinks and couple times and then just stays on as a non blinking light. I have cleaned the case and the ear bud and it keeps doing the same thing. This product is out of warranty, however, has hardly been used. Any ideas? I think Bose will charge me over $100 if I send them back for repair
Thanks for posting and welcome to the community. I am very sorry to hear that you are having this experience and would love to assist you with this.
Firstly, I would recommend that you ensure that your headphones are running the latest software via the Bose Updater as well as reseating the USB cable on both ends to ensure a firm connection. Another great troubleshooting step is to perform a reset on the headphones this can be done by:
Please update me and the community with the result of these steps.
Hector B - Community Support
Hi! I’m having the same issue with my in ear device. I get a continuous blinking yellow light. I did go through the suggestion for reboot. This did not work. Is there something I’m missing?
Thanks for posting and welcome to the community. I am very sorry to hear that you are also having this issue.
Have you also attempted the updater step and attempting to charge the headphones via a different port?
Please update me on the result of this.