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Andmiff
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Mar 31, 2020

Re: Soundsport Free - Siri Commands not working

Siri works fine on all other headsets and earphones, just not on soundsport 

Jessie_O
Moderator

Re: Soundsport Free - Siri Commands not working

Thanks for coming back to us!

 

I'm sorry to hear that you are still experiencing issues with Siri after trying the troubleshooting steps. 

 

At this point, I would recommend reaching out to your local technical support team for assistance. You can do this by clicking the LINK HERE, selecting your country and scrolling down to 'Contact Us'. One of the team will be more than happy to help!

 

If there is anything else we can do, please reach out to us again!

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Andmiff
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Mar 31, 2020

Re: Soundsport Free - Siri Commands not working

what link ? I’ve noticed it also momentarily locks up the iPhone. 

Vicky_W
Moderator

Re: Soundsport Free - Siri Commands not working

I am sorry for the confusion. You can use this link here

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Come check out my profile here. New to the community? Check out the Getting Started board.
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Vossi
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May 4, 2020

Re: Soundsport Free - Siri Commands not working

Good afternoon,

  Has anyone one had luck resolving this issue. Headphones sound great but multiple companies do, and I decided to pay extra specifically for the advertised ease of connectivity and compatibility with iPhone/Siri. This is a little heart breaking because there are products for half to a third of the price that wound provide the similar sound quality with same level of difficulty with use.

please help.

raypiasecki
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Nov 20, 2019

Re: Soundsport Free - Siri Commands not working since iOS 13.1 update

Try saying Hey Siri then the command instead of waiting for the voice prompt, keep talking even if the voice prompt sound triggers