Bose Soundsport Free - charging dock shows fully charged, but earbuds arent charged
I have a pair of the Bose Soundsport Free wireless earbuds that were purchased 4/2018.
I was getting an average of 4 x 1.5 hour (6 hours over 4 days) usage between charges.
They have been excellent earbuds since day one, but now I am having an issue with them.
I charged them last night and the charging dock showed that it was fully charged. I put them in today and after about 10 minutes they went dead. A red light flashed and then nothing. I tried cleaning the gold connections on both the earbuds and the charging dock and then charging, but still have the same issue....10 minutes and they are dead.
Is this an issue seen before? Suggestions / Solutions?
I don't know how to proceed with this issue, the charging dock lights illuminate and show that it is charged, yet I am getting only about 10 minutes of playtime.