Soundsport Free bluetooth problems
I have the soundsport free headphones running firmware version 2.6.0. What I am experiencing is a problem using the PSVue app with the Soundsport free headhones on a Samsung Galaxy S8+ running Android 9. The problem is audio/video sync. Specifically, the app video stutters as it tries to stay in sync with the audio. It's never perfectly in sync and thus every second or two the video stops for half a second or so. I cleared the bluetooth cache on my phone and made sure the firmware of the headphones is updated to the latest version. This app (PSVue) does NOT have a problem with sync or stutter when connected to my Jaybird bluetooth headphones, Klipsch bluetooth headphones, Klipsch bluetooth desktop speakers, JBL bluetooth speaker, or any set of wired headphones. However it DOES happen with my Bose Soundsport wireless headphones as well as my Soundsport free's.
Another point of reference..... when I was running Android 8 on the same phone I had audio sync issues in this same app. No video stuttering, but the audio was ALWAYS out of sync with the video. At some point after I did a firmware update the app started working correctly... then when I upgraded the phone to Android 9 I started getting the issue I mentioned above. So while this may have something to do with the app itself, the fact that every other bluetoothe headphones and speaker I've tried work correctly means that there must be something that can be done on Bose's end to fix this. I'f I can't get a fix for this soon I'll have to sell all my Bose products and go with a different brand which I would prefer not to do.
Bose tech support, please help!!!