Soundsport Free connection issues moving vehicle

[shobi]

I bought a new pair of soundsport free earbuds last week. They are great when I use them sitting on my desk at work. Very comfortable and amazing sound quality. However I take a shuttle to work everyday and it is a long commute and the earbuds are completely useless in the moving van. I hear the music for 2 seconds and then I loose connection. They keep connecting randomly for 2-3 seconds and then drop connection. I never had any issues with my $30 samsung bluetooth earbuds. I want to know if there is something wrong with my earbuds or if these $200 earbuds are designed to be used only while sitting stationary on the desk. If it is the latter then I might return these while I still have the time because for me the main purpose of these is to use during my commutes. Any help would be appreciated.

[grmedhat · Accepted solution]

I would perform the recommendations made in this post and see if it makes any difference. What kind of device are trying to connect to?

[shobi]

I will try that. I am connecting it to Samsung Note 8

[shobi]

That seem to have fixed it. Thanks

[grmedhat]

Great! Glad to hear you got them working.