Re: Soundsport Free left side issue during call
09-05-2018 10:33 AM
Message 71 of 222
I really wish you folks at Bose would stop pushing that line about “comfort, fit, and unrivaled sound quality, as well as convenience”! Instead, you should be listening to your customers and make this product work the way THEY want it to, not the way YOU keep telling us we should appreciate. The fact is that the customers who keep you in business are clearly unhappy with this design. I’m sure if it was better advertised that these ear buds only work in the right ear for calls, sales would come to a halt on this product. The fact that only the right ear works for calls, has nothing to do with comfort or fit. We aren’t ignorant enough to believe that, so just give it up. Sound quality of this product IS awesome, but again, has nothing to do with the fact that only the right ear bud works for calls. And as the customer is telling you, “IT’S NOT CONVENIENT TO HAVE SOUND ONLY IN YOUR RIGHT EAR FOR CALLS”! What if you are a person who hears better with your left ear, or like many of us as we age, needing that sound in both ears. Please make this product work the way customers are asking or recall it and redesign. Bose makes such awesome products and I own many of them, but these ear buds are a real failure and I’m VERY disappointed at the way Bose seems to be handling it by completely denying that there is an issue all!!