Highlighted
Participant
  • 0
  • 2
  • 0
Registered since

May 20, 2020

Soundsport Free left side issue during call

Does Bose is going to fix the left ear issue during the calls?

1 REPLY 1
Highlighted
Moderator

Re: Soundsport Free left side issue during call

Hello,

 

Due to the technical nature of these headphones and the way Bluetooth data is processed (Bluetooth audio data is first sent to the right earbud and then relayed to the left earbud after processing), audio for phone calls is restricted to the right earbud only. Introducing left and right audio during calls would induce a clear audio delay between you and the call recipient. As such, due to hardware restrictions, we are unable at this time to offer audio to the left speaker independently, nor audio to both left and right channels during a phone call.

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!