Yanto
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Nov 28, 2018

Soundsport Free right ear bud, volume down rubber damaged

Hi,

Just a few minutes ago my rubber volume down button was torn off on my soundsport free. I bought them just a little more than a year ago. I've seen another discussion about the same problem, which told the OP to find their country on the BOSE site list and contact them. The problem is I live in Israel, which doesn't have a BOSE site, so i do not know who to contact. Any solutions please?

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Re: Soundsport Free right ear bud, volume down rubber damaged

Hi Yanto,

 

Thank you for your post! 

 

I'm sorry to hear of the issues you are experiencing with your SoundSport Free. Let's see what I can do! 

 

I have included the LINK HERE to take you to the contact details for the support in Israel. As the rubber is damaged there isn't anything that I can offer for you, troubleshooting wise and would definitely recommend getting in contact with the team for them to assist you. 

 

Let me know if there is anything else we can do for you! 

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Yanto
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Re: Soundsport Free right ear bud, volume down rubber damaged

I will attempt to contact them from the link you sent. Many thanks.