Soundsport Pulse Rubber casing falling apart

Silent Starter

Soundsport Pulse Rubber casing falling apart

I purchased the Soundsport Pulse wireless headphones and all the rubber casing, including where you charge the headphones is falling apart.  These were quite expensive and I had hoped they'd last more than a year.  There doesn't seem to be a way to get the rubber back on.


Re: Soundsport Pulse Rubber casing falling apart

Hi there @cvitali and welcome to the Community!


I'm sorry to hear that your Pulse headphones are starting to come apart here, and understand your disappointment. I would be happy to advise you here!

As this sort of damage is not something we can troubleshoot for, I would be advising that you reach out to Bose Support in your country/region to have this addressed.

This can be done by clicking HERE, choosing your country/region from the list or options below this, and then scroll down to the "Contact Us" option at the bottom of that page.


I hope this helps, and please let me know if you have any questions on this!

Liam W - Community Support