Soundsport Wireless headphones pair fine and work on phone but as soon as starting any music, the connection is lost and immediately re-established over and over. It never plays music. I have the latest version of the connect app, my firmwear is 3.0.4, I am running IOS 13.3.1. None of the reset information already out there works. You have already sent me a replacement set of headphones for this issue and same thing. Very frustrating and a waste of a lot of time!