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Jul 1, 2020

Soundsport arrive charged?

Hi i am just curious. When i opened by Bose soundsport wireless ear phones they have 80% charge and they were in the charge case.

What was stopping them from charging the whole time whilst on the shelf? 



Re: Soundsport arrive charged?

Hi Johnnyboy1912,


Great question!


Upon purchasing your headphones these will be in a battery protection ship mode prior to use. 


Once you begin using your product, this will begin normal use. When your earbuds are inserted to the charging case this turns off the earbuds and your buds will begin to charge. 


If you have any further questions, do let us know. 

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