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Registered since

May 25, 2020

Soundsport earbuds not loud enough

I have had my Bose sound sport earbuds for quite some time. Approximately a year and a half. However in the past few days my volume will not go up to its maximum level. I have googled it used your troubleshooting website to no Avail. I also cleared my headphones and repaired them as well as cleaned them.  I rely heavily on these for work purposes. I would go to the local Bose location where I live but it is permanently closed now.  Can someone please help! I really depend on these from my work. Thank you so much.


Re: Soundsport earbuds not loud enough



Thanks for reaching out, sorry to hear that you're facing some audio level issues with your headphones. 


So I can provide you with the most accurate information, what SoundSport product do you own? Please use this link to help you in identifying your product model. 


I look forward to hearing from you.

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