RT. Left ear button works if I turn on the voice prompt. But I really don't like the voice prompt.
Thanks for your post and welcome to the community.
When attempting to switch device are you getting any audio when pressing play on the second source?
I would also ensure that your headphones are running the latest software via Btu.bose.com
Hector B - Community Support
There's no sound from second source through the headphone. In fact there's not any kind of interuption or notification sound when pressing switch button with voice prompt off. The app says my headphones are up to date.
Thanks for the information provided.
Have you tried resetting the product and received the same issue? I would advise resetting the product by:
Let us know you get on.
Thanks for confirming that Jnrfalcon. I am sorry to hear that it did not help the issue. Can you please confirm what app version and software version your app says it is running?
Also please could you try clearing the Bluetooth list on the headphones and then repairing them and let us know if you have the same issue?
To do this:
I look forward to hearing how you get on!