May 25, 2017
Nov 7, 2019
It looks like you are currently connected with the bluetooth headset profile. The headset profile has a microphone and only uses the right earbud.
If your current application requests the headset profile then the balance control disappears.
If you start playing media from an app (browser/itunes/etc) does it switch to an audio profile and use both earbuds?
Not sure why the decision was made to use just one earbud on the headset profile. It would be useful for things like Skype to have sound in both earbuds. You would not listen to music on the headset profile as it is poor quality but it would be fine for calls etc.